Questions at every hour
Guests in other time zones write at night, when nobody is at the desk.
For hotels and holiday rentals
Guests book their stay, day and night.
Samatrica answers guests on your website in their own language, checks which rooms are really free for their dates and takes the booking request, so your reception can focus on the guests in front of them.
No commitment · Cancel anytime · Pay only the current period
Samatrica assistantOnline · replies instantly
- Hi, do you have a double room from Friday to Sunday?
- Yes. For those 2 nights the Sea View Double is free, at 450 AED a night, 900 AED in total. Shall I request it for you?
- Yes, please.
- Request sent. I’ve emailed you a code to verify it; the hotel will then confirm your stay.
- Sea View Double · Fri–Sun · 2 nights · 900 AED · Request sent
- Confirmed by the hotel
Your reception can’t answer every message
A busy front desk
Check-ins, check-outs and phone calls all compete for the same receptionist.
Back-and-forth over dates
Finding which room is free for which nights takes message after message.
What Samatrica does for your hotel
Rooms booked by the night
Each room or room type has its check-in and check-out times, its shortest and longest stay, and its price per night.
Guests served at night
The assistant answers questions about your rooms and services and takes booking requests 24/7, in the guest’s language.
Only really free nights
Only rooms free for every night of the stay are offered, outside the dates you have closed.
Verified guests
Guests verify their email before their request reaches you.
Guests kept informed
Guests are notified as soon as you confirm or cancel their stay.
Your reception steps in
Staff take over the chat when needed, and can book a stay for any guest from the dashboard.
Every stay is a request that your hotel confirms. Samatrica does not take payments or deposits.