AI booking assistant for your website

Your front desk, awake 24/7.In every language.

Samatrica answers your customers on your website chat, finds free slots and takes booking requests, day and night. You confirm each one, and your team takes over whenever a human touch is needed.

Contact us · Cancel anytime

Samatrica assistantOnline · replies instantly
  1. Hi, do you have a double room from Friday to Sunday?
  2. Yes. For those 2 nights the Sea View Double is free, at 450 AED a night, 900 AED in total. Shall I request it for you?
  3. Yes, please.
  4. Request sent. I’ve emailed you a code to verify it; the hotel will then confirm your stay.
  5. Sea View Double · Fri–Sun · 2 nights · 900 AED · Request sent
  6. Confirmed by the hotel
Built for appointments

Made for every business that takes bookings

Clinics, salons, spas, gyms, garages, consultants: wherever every missed message is a missed customer.

Bookings at any hour

Customers request an appointment at midnight and get answers about your services, without calling your front desk.

Requests by staff member and service

Each employee, room or resource has its own hours and slot length, so the assistant only offers slots that are really free.

Verified customers

Customers confirm their email and phone with a code before their request reaches you, so no fake bookings.

How it works

Live in three steps

  1. 1

    Add the widget

    Paste one line of code on your website. Set your resources, opening hours and business hours in the dashboard.

  2. 2

    The AI answers and takes the request

    The assistant answers questions, finds free slots and takes the booking request. The customer verifies it by email, and you confirm it.

  3. 3

    Your team takes over

    When a customer asks for a person, an employee takes over the chat live, during your business hours.

Your dashboard

Every booking lands in your week

Requests the assistant takes at night are waiting in your calendar in the morning. See the whole team’s week, or one person’s, and confirm in one click.

  • Week view for the whole team, or one person
  • Confirm, complete or cancel in one click
  • Staff accounts that see only their own agenda
Glow SalonAvailable
‹Today›ListWeek
MonTueWedThuFriSatSun
10:0011:0012:0013:0014:0015:0016:0017:0018:00
10:00 Haircut · Lina13:30 Balayage · Anna16:00 Blow-dry · Bob
11:00 Colour · Bob14:00 Manicure · Lina17:00 Blow-dry · Anna
10:30 Haircut · Bob12:00 Balayage · Lina
10:00 Colour · Anna15:30 Manicure · Bob
14:00 Haircut · Lina16:30 Balayage · Bob11:00 Colour · AnnaNew · from the chat
10:00 Haircut · Anna11:00 Manicure · Lina13:00 Colour · Bob15:00 Blow-dry · Anna
ConfirmedTo confirm
Features

Everything your front desk needs

Answers 24/7

Nights, weekends and holidays: no enquiry waits until morning.

Real availability

The assistant only offers slots that fit each resource’s opening hours, closures and existing bookings.

Verified customers

Customers verify with a code sent by email, so no fake requests.

Live takeover

Your team sees every conversation live and can step in with one click.

Business hours

Outside your hours, the assistant tells customers when your team is back.

One dashboard

Conversations, bookings, resources, employees and hours, all in one place.

Multilingual

Speaks your customers’ language

Customers write in Arabic, English, French, Russian or any other language: the assistant answers in the same language, naturally. Your dashboard is available in six languages, including full right-to-left Arabic.

Always answering
24/7
Line of code to install
1
Dashboard languages
6
  • العربيةهل يوجد موعد يوم الخميس؟
  • EnglishIs there a slot on Thursday?
  • FrançaisAvez-vous un créneau jeudi ?
  • РусскийЕсть ли время в четверг?
FAQ

Questions, answered

Do I need a developer to install it?

No. You paste one line of code on your website, like a chat or analytics tag. We can help you if needed.

Does the assistant confirm bookings on its own?

No. The assistant takes booking requests for free slots, using the resources and opening hours you set. You confirm or decline each one in the dashboard, and the customer is notified.

What happens when a customer wants to talk to a person?

During your business hours, an employee takes over the conversation live from the dashboard. Outside them, the assistant tells the customer when to come back.

Which languages does it speak?

The assistant replies in the customer’s language. The dashboard is available in English, French, Arabic, Spanish, Russian and Greek.

Is there a commitment?

No. You pay per billing period and can cancel at any time: the subscription simply ends at the close of the period already paid, and nothing further is charged.

Is my customers’ data safe?

Each business can only see its own customers, conversations and bookings. Customers confirm their email and phone number with a code before a booking request reaches you.

Never miss a booking again

Get started and let Samatrica answer your next customer tonight.

No commitment · Cancel anytime · Pay only the current period
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