Hands busy, phone ringing
Your stylists can’t pick up in the middle of a colour or a cut.
Samatrica answers clients on your website in their own language, from your service menu. It finds a time that is really free with the right stylist and takes the booking request, while your team stays with the client in the chair.
No commitment · Cancel anytime · Pay only the current period
Your stylists can’t pick up in the middle of a colour or a cut.
Many clients look for a time in the evening, when the salon is closed.
Finding a time that fits the service and the right stylist takes message after message.
Each service has its duration, its price or “on request”, and a description the assistant answers from.
Clients pick a stylist or “anyone available”, and the salon gives the booking to whoever has the fewest that day.
The whole service fits in the stylist’s hours, outside days off and salon holidays, without overlapping another booking, on a 15-minute grid.
The assistant guides the client from service to stylist, day and time. Emails name the booking, and a booking code lets the client check or cancel it.
Clients verify their email before their request reaches you.
Staff take over the chat during opening hours, and can book any client at any minute from the dashboard.
Every booking is a request that your salon confirms. Samatrica does not take payments or deposits.